Un Futuro di Efficienza, Sostenibilità e Innovazione

L’Intelligenza Artificiale rappresenta una risorsa fondamentale per il futuro del settore della manutenzione degli impianti audiovisivi. Grazie all’analisi intelligente dei dati, le aziende possono ridurre i costi, migliorare la qualità del servizio e contribuire alla sostenibilità ambientale. Per le aziende, l’integrazione dell’IA è da considerarsi a supporto di un preparato e specializzato reparto tecnico, nei servizi di manutenzione e assistenza tecnica offrendo un’opportunità unica per l’ottimizzazione dei processi aziendali, migliorando al contempo l’affidabilità e la durata degli impianti.

1. Manutenzione Predittiva: Un’Intelligenza che Anticipa i Problemi

Una delle applicazioni più promettenti dell’IA nella manutenzione degli impianti è la manutenzione predittiva, che si basa sull’analisi dei dati raccolti dai dispositivi. L’IA è in grado di prevedere con alta precisione quando un impianto potrebbe guastarsi, evitando la rottura improvvisa dei sistemi. Questo approccio ha molteplici benefici:

• Riduzione dei tempi di fermo impianto: Con l’IA che identifica i problemi prima che diventino critici, gli impianti continuano a funzionare senza interruzioni prolungate, aumentando la produttività dell’azienda.
• Ottimizzazione delle risorse: Gli interventi di manutenzione vengono pianificati in modo più preciso, evitando sia l’eccesso che la carenza di risorse, riducendo i costi operativi.

2. Assistenza Tecnica Intelligente

Grazie all’analisi dei dati in tempo reale e all’utilizzo di sistemi di diagnosi remota, l’IA consente :

• Diagnosi rapida e precisa: L’IA può analizzare i segnali di guasto in tempo reale, diagnosticando il problema con grande accuratezza. Ciò permette al reparto tecnico specializzato, di concentrarsi sulle soluzioni senza perdere tempo nella ricerca della causa del malfunzionamento.
• Interventi tempestivi: Azioni immediate questo aumenta l’efficienza e riduce i tempi di attesa.

3. Assistenza Presidio con Monitoraggio Proattivo

Un’altra applicazione chiave nella manutenzione degli impianti, è l’assistenza in modalità presidio, che combina monitoraggio con intervento proattivo on-site.

• Monitoraggio continuo e autonomo: I sistemi di IA possono osservare costantemente lo stato di salute degli impianti.
• Intervento proattivo: In caso di problemi, l’IA può avvisare il reparto tecnico di competenza prima che il problema si amplifichi, pianificando automaticamente gli interventi necessari, e ottimizzando la gestione delle risorse umane.

4. Riduzione dell’Impatto Ambientale

• Efficienza energetica: L’IA può ottimizzare l’utilizzo energetico degli impianti, identificando modi per ridurre i consumi e migliorare l’efficienza energetica dei sistemi audiovisivi e delle infrastrutture di videoconferenza.
• Ottimizzazione della logistica: L’intelligenza artificiale può ottimizzare la gestione delle risorse necessarie per la manutenzione, riducendo i trasporti non necessari e minimizzando le emissioni associate al movimento di personale e materiali.

First in 2016 at Milan, then 2017 in Cardiff, Excogitare has provided multimedia skills and technologies for the two events.

In Milan, the 600 square meter area of PepsiCo, the sponsor of this major trophy, was equipped with 2 large LED walls, a video camera system for show cooking, a lighting system, loudspeaker system, and an audio system with DJ consoles. Excogitare and Bluefactoryevents also collaborated to produce an interactive application for Gatorade, where guests could take selfies in a “Champions” environment and personalize their Gatorade bottle.  The “Champions” photos then powered intense activity on the web.

In Cardiff, besides the hospitality area of the Village, equally sparkling, rich in design and technology, Excogitare also organised audio-video and lighting installations for an internal PepsiCo event with around 250 guests. This included a show of about an hour where every brand of the group involved in the UEFA sponsorship showcased their activities in diverse ways: videos, presentations, talk shows, parkour performances and soccer ball tricks…  concluding with the live singing of the UEFA anthem, the presentation of the trophy and the participation from their hotel in Cardiff of the fantastic Black Eyed Peas, the group chosen this year for the opening ceremony.

Insert a “magic” token, turn the handle on the stove and take a mini-apple pie! We will capture your expression and your amazement with a photo or a gif sent by mail and which can be shared on social media. This is the application developed for and with MRM-McCann for the Indesit brand to create a truly special “vending machine”.

For Hermès we developed the app in various editions for a photo booth which takes centre-stage in a series of in-store events organized by the brand in Italy. Customers immortalized their own outfit with a snap, after choosing the brand’s accessories, with a flood of single and group photos.

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We provided some hi-tech “goodies” on the 145 square meter stand of a multinational pharma company at an international rheumatology congress in Rome. A high-performance interactive table was used to display publications and clinical studies with interactive routes generated by recognising objects. Excogitare  also developed an interactive app which an operator used to show exclusive materials to doctors. The tabled also featured a seamless 55″ monitor, the only one of its kind in the world, which allows an “unlimited” number of simultaneous touch points. The monitor also recognises objects via their shape and size as well as by markers. Since the monitor is seamless it is possible to connect more monitors to create interactive journeys.
Excogitare also created an interactive installation with 3 LED arches 2.6 metres in height. One of the arches was lined internally with a curved LED screen. (We also developed an app.) An emotional journey with video content was activated by a sensor that can detect visitors’ position. An engaging audio experience was employed directional speakers with ultrasound. The last arch offered insights to raise physicians’ awareness of rheumatoid arthritis through the use monitors.
The stand also hosted an animated sculpture (produced by Gruppo Interfiere) representing the operation of the molecule that causes the disease.

For several years we have managed partners’ meetings, AGMs and EGMs for thisItalian banking group. In particular, we have handled the construction of the US facilities, including audio, video and lighting, as well as directing events. We have also been managed the televising of contributions via the multipoint videoconference link to various meeting locations. Events like these require absolute integrity, professionalism and organisation with thousands of people gathering to follow the reports on economic the group’s forecasts and to vote for the approval of the budget. We have managed several multipoint meetings, where up to 14,000 people have attended and voted simultaneously in five Italian cities.

Ansaldo STS needed to connect 40 video conferencing room systemswith the guarantee of highly advanced functionality.
We designed and built the Telepresence network that, thanks to a complex videonetworking”core”, permitted multi-video conferencing, calls to and from the ISDN network, a centralized address book, video recordings of events and access to an IVR video to facilitate use.
Our Project Management activities also included liaising with British Telecom to realize the MPLS network to support the Telepresence network.

We managed the technological equipment for two adjoining stands of 100 square meters each and provided technical support for audio and video with 186 MicroTiles™ and 30 LCD seamless monitors in various solutions with a touch screen videowall and we produced digital content. One particularly interesting feature was the realization of a multi touch table with object recognition. By moving a solid spherical shape or a cube, delegates could access different content via the application. We developed dedicated software and content using an infrared touch screen device. We coordinated the technical direction for a symposium with 700 participants and a private streaming link to room in anexternal location with another 200 spectators. We optimized the content of the slides in line with the graphics of the event and made short animations and walk-in installations. We also created a web application that after the event allowed a slideshow to be viewed online, synchronized with speech and video contributions.
Finally, we developed a portal from which all the local offices of Novartis worldwide could download the applications used on the stands with instructions and source files so that they could be customized, translated and re-used in local markets.

We created a stand of 60 square meters: it was small but packed full of activities. We also co-ordinated local suppliers of audio and video technology for several symposia. For the stand we have created a “virtual tree” – a multimedia installation formed from 10 iPads which 110 users interacted with. We even set up an augmented reality corner. The iPad application was designed to visualize the results of a satisfaction questionnaire in real time. After answering a questionnaire the user could check how their feedback related to that of the nine other participants. The interaction was handled by a local server which controlled the iPads via wi-fi. Meanwhile, augmented reality was used with two iMacs and two printed books displaying scientific content. The pages of the books were fitted with electronic tags. Two web cams were installed into a pair of table lamps that shone on the books. The user could browse the book and when the web cam read a tag, its content appeared on the computer monitors as a 3D animation. The stand also featured two 55″ monitors, where related content could be accessed and controlled using an iPad. The backdrop of the stand was dedicated to medical topics with monitors displaying videos and questionnaires.

The Banco Popolare Group needed to upgrade the technology of its board rooms in Verona.
We integrated advanced technologies with high-tech, ergonomic furnishings created specifically for ease of use.
The design was developed in all phases (preliminary, final, and site supervision) and tailored to the peculiarity of the rooms both from the point of view of the architectural aesthetics as well as the technology.

We have been responsible for setting up audio, video as well asvideo conference system for many boardrooms and auditoriums in the headquarters of the Banco Popolare Group. The audio and video systems are all “IP addressable”, which allows them to be accessed via the web. We installed a Crestron automation solution in every room which allows every single element of the system to be controlled and scenarios dedicated to different moments of the meeting to be accessed with a single click. The speaker is also the director of the event and gains access to all features and scenarios available. In addition to the design and construction of the hardware, we also take care of the remote support and maintenance and constantly update all the technology.

Novartis needed to create a stand in order to presentvarious technological innovations and thereby position itself as a reference point for physicians in the field of dermatology. Thanks to the historic collaboration with our partners, we designed and built a stand of 170 square meters with 58 Christie MicroTiles™, augmented reality, touchscreen monitors and several specific applications which also featured the new proximity marketing  technologies (NFC) and gestural interactivity (Leapmotion). The event required an enormous effort to co-ordinate with the various parties involved, including two international communication agencies. In addition to taking care of the installation of the technologies, we realized all the multimedia applications and, after the Congress, we created a portal from which all the local offices of Novartis throughout  the world could download applications with instructions and source files for customizing , translate and re-use in local markets.